Tag Archives: broken

Canadian Adriana Leon undergoes surgery for broken foot, Olympics in limbo

Canadian international forward Adriana Leon will miss the rest of the FA Women’s Super League season after undergoing surgery to repair a fractured foot.

The English league runs through May 9. There was no immediate word on whether her recovery will stretch into the Tokyo Olympics, whose soccer competition is scheduled for July 21 through Aug. 7.

In a release Tuesday, West Ham said the surgery happened last Friday.

In 18 appearances this season, Leon has picked up one goal and five assists.

She joined West Ham United in January 2019 following a five-year stretch in the National Women’s Soccer League where she was last with the Seattle Reign, who decided not to retain her rights following the 2018 season. 

In between that time, she made the move to Swiss Nationalliga A team FC Zurich Frauen in 2016, where she spent four months before returning to the U.S. to play for the Boston Breakers of the NWSL. 

The King City, Ont. native attended Notre Dame University for her first two years on the Divison 1 level before transferring to the University of Florida for one year. 

The 28-year-old has won 66 caps for Canada with 19 goals and four assists.

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Cyberpunked 2077: CDPR ‘Apologizes’ for Releasing Broken Game, Offers Refunds

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CD Projekt Red, a developer whose stock has sagged 40 percent since it launched the long-awaited, much-hyped Cyberpunk 2077, has finally acknowledged that it launched an unacceptable, execrable product as far as the PlayStation 4 and Xbox One are concerned.

To quickly recap: Prior to the launch of CP2077, CDPR refused to give out game codes for anything but the PC version. On launch day, gamers found out why. The game is horribly blurred on last-gen consoles. Its TAA implementation doesn’t appear to work effectively at the 720p (or less) resolution that last-gen consoles maintain, and the game looks far worse than other open-world titles that have debuted for last-gen consoles.

The company has now released a statement (shown above), in which it claims it “should have paid more attention to making the game play better on PlayStation 4 and Xbox One,” but neglects to mention that its own surveys showed a full 41 percent of the player base was going to pick the game up for console.

Here’s another tweet that’s aged exceptionally well:

Let’s do some math: 8 million pre-orders, 41 percent of them on console. That’s 3.2M sales, and since we’re talking preorders, those sales are to gamers who expect to play on Xbox One / PS4 hardware.

Cyberpunk 2077 Is Not a Next-Gen Game

It’s important to note here that CP2077 is not, and was never intended as, a next-gen game to showcase the performance of the PS5 and Xbox Series X. While ray tracing might be a natural, obvious fit for the neon-drenched streets of Night City, the next-generation enhancements that are supposed to be baked into Cyberpunk 2077 won’t arrive until next year. This game began development in 2012, and the Xbox One and PS4 were the mainstream consoles for its development. CDPR certainly indicated it would enhance the game for next-gen consoles, but it never declared that CP2077 was going to be a next-gen title. If it was, the next-generation enhancements would already be baked in, and both Microsoft and Sony would be prominently pointing to it as a launch game, as opposed to acknowledging that true next-gen games are yet to arrive.

Xbox Series S owners appear to get a hybrid mode between the terrible Xbox One S version and the full Xbox Series X implementation. Eurogamer writes: “Resolution is clearly much, much lower – it can run beneath 1080p. However, the resolution bounds also increase beyond PS5’s best, reaching around 1296p. More to the point, it retains most — if not all — of the quality mode advantages, meaning that you get the higher vehicle count and crowd density, plus features like ambient occlusion. It’s still a somewhat blurry and grainy presentation overall though.”

It’s good that the Xbox Series S gets a hybrid mode, here. Microsoft’s declaration that the Xbox Series S would receive the base Xbox One version of any previous-generation game rather than a reduced-detail variant of the Xbox Series X version, never made sense. It may be that CP2077 will turn out to be an exception rather than the rule, as far as Xbox support, but we’re still glad to see that the XSS got something better than warmed-over awful.

While CDPR hopes that you don’t request a refund, ExtremeTech recommends a different policy: All PS4 / Xbox One console players should request refunds. By the time the game is actually patched up for you to play it sometime in Feb, the price will likely have dropped or the hype will have worn off and you can make a decision as to whether you’d rather have this title or something else in the first place. You can buy a game from a developer that respects you enough not to deliberately obfuscate the abominable state of their game to avoid the terror of justly-deserved bad reviews, or you can reward their behavior. Given that the developer already prominently promised not to crunch its developers, only to turn around and treat them to months of crunch, I’d say CDPR has already forfeited its chance to request any trust from anyone. It lies to its developers. It lies to its customers. I’d treat this promise with exactly the level of credibility the company deserves: none whatsoever.

This kind of garbage, “Who cares if one platform gets an utterly terrible experience?” approach was inexcusable when Warner Bros forced Arkham Knight out the door, and it’s just as wrong when it happens to console players. If you can’t be arsed to fix your game for a platform, delay the launch for that platform, or actually demonstrate some credibility and don’t launch the product at all.

Offering a refund is great and all, but CDPR knew exactly what they were doing and did it on purpose. This is not a case of “We discovered a flaw at the last second and want to make it up to you.” This is “We got caught doing something we fully intended to do, and are hoping our minimal apology will keep you from punishing us for it.”

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TikTok Stars Charli D’Amelio and Lil Huddy Have Officially Broken Up

TikTok Stars Charli D’Amelio and Lil Huddy Have Officially Broken Up | Entertainment Tonight

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The F-35 Is Still Broken and the F-35A Can’t Shoot Straight

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Americans don’t agree on much these days, but thankfully there’s one fact coming out of government reports that’s pretty incontrovertible: However awesome the F-35 might be in theory — whatever heights of achievement it might one day achieve — the plane as it exists today is in pretty sorry shape. Bloomberg’s Anthony Capaccio recently got a chance to preview the annual report prepared by Robert Behler, the DoD’s director of operational test and evaluation. While the latest version of the report doesn’t identify any fundamentally new failings, continued operational problems in the existing categories are more than enough to have stymied the effort to bring the aircraft to full readiness.

Behler’s office has identified 13 Category 1 “must fix” issues directly impacting safety and combat capability before the $ 22B Block 4 phase of the program commences. The problems detailed by Behler are separate from the announcement on January 22, 2020, that the aircraft’s Autonomic Logistics Information System (ALIS) would be scrapped and replaced with a brand-new software project. ALIS was supposed to be a revolutionary parts and logistics management system, but it’s never worked properly (we’ve covered ALIS problems in years past at ET). Now that system will be replaced by a new, cloud-based solution designated ODIN (Operational Data Integrated Network). Like ALIS, ODIN will be created in partnership with Lockheed-Martin.

The big problem of Behler’s most recent report, according to Bloomberg, is that the Air Force version of the F-35 has a major problem with its 25mm cannon. The GAU-22/A cannon used by the Air Force is mounted internally. Structural cracking has been a problem for the F-35 for years, and it continues to be an issue today. The report states that “The effect on F-35 service life and the need for additional inspection requirements are still being determined.”

The externally-mounted versions of the gun used by the Marines and Navy doesn’t have the same problem, but the USAF variant has unacceptably low accuracy when used against ground-based targets. Yes, the F-35A has such poor accuracy, it can’t even hit the ground… accurately. Being made of steel and under the influence of gravity, it’s thoroughly capable of hitting the dirt at any other point. It just might do so a few feet to the left or right of where you thought it would.

No significant portion of the F-35 fleet in service with any branch of the US military was capable of achieving what then-Defense Secretary James Mattis promised to achieve in 2018: Namely, that the aircraft be mission-capable, on average, 80 percent of the time. The report doesn’t give percentages but states that all branches lagged the goal “by a large margin,” with the Air Force scoring best, the Marines ranking “roughly midway,” and the Navy’s performance being described as “particularly poor.” The gun issue is unique to the F-35A, but most of the other issues are cross-branch.

Over the years I’ve written about the F-35, there’s been a lot of back-and-forth about whether it’s the “right” design to fight against America’s enemies in the engagements we will face in the future. The more practical question seems to genuinely be whether this aircraft can ever achieve the expectations that have been placed on it. It’s not the most tortured vehicle to ever move through the Pentagon procurement process — I’m pretty sure that dubious honor still belongs to the Bradley Fighting Vehicle — but the cost of the F-35’s development blows the BFV’s price tag out of the water. At least, it blows the BFV out of the water if you have the good sense to aim with a missile. Nineteen years after Lockheed’s X-35 beat Boeing’s X-32 to win the JSF program, that whole “gun” thing is looking a little sketchy.

F-35 wind testing

The F-35 undergoing wind testing.

Every time I look at the F-35, I wonder how the Air Force’s drone programs are coming along. Even if we eventually fix the plane, how long it will be before its replaced in many roles by drone fighters? I’m not claiming that’s going to happen in the next year or two, but the F-16 first entered service in 1980. Forty years later, it’s one of the most popular (and least expensive) fighter jets to operate in the world. There seems little chance of the F-35 achieving the same recognition.

I don’t expect the drone aircraft of 2022 to be punching holes in the F-35’s raison d’etre, but I’d be downright surprised if it’s still flying sorties in 2050. The plane is already scheduled to spend an extra year in testing trying to iron out these bugs, but the number of software flaws has only fallen slightly in 14 months, from 917 in September 2018, to 873 in November 2019.

At this point, has anyone considered a seance to contact Wilbur and Orville Wright?

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How Canada’s broken disability support system is needlessly costing millions, harming mental health

This column is an opinion by Dr. Pamela Valentine, president and CEO of the Multiple Sclerosis Society of Canada. For more information about CBC’s Opinion section, please see the FAQ.

Imagine having a condition that prevents you from working and doing the things you love. Sometimes.

Now imagine a disability system that’s like a light switch: Either you’re disabled (on) and you qualify for support, or you’re fully abled (off), and you don’t. There’s nothing in between.

If you don’t fall into either of those categories, you fall through the cracks in our health and social support systems. That’s the reality for hundreds of thousands of Canadians right now.

As we look at ways to better serve Canadians in need of support, an obvious problem is emerging that too few people are talking about – this “on or off” system that is not meeting citizens needs, and which creates inefficiencies that cost millions of dollars.

The end result: A broken disability system where Canadians are deprived of their livelihoods, and often suffer detrimental effects to their mental health.

During the federal election campaign, Canadians discussed various aspects of our health and social safety systems. Policy improvements were addressed by political parties, and Canadians engaged with real policy needs. These conversations are crucial, but now we need government action.

Episodic disabilities

The heart of the problem is that our disability, income, and employment programs don’t recognize “episodic disabilities.”

These are defined in a recent House of Commons report as “medical conditions or diseases that are prolonged and often lifelong, but have unpredictable episodes of illness and disability. These episodes of disability can vary in severity and duration, and are often followed by periods of wellness.”

Canada’s broken support system for people with disabilities is depriving people of their livelihoods, says Dr. Pamela Valentine. (City of Hamilton)

The report says 1.6 million Canadians self-report as having an episodic disability.

This is true for Canadians living with multiple sclerosis (MS), numerous cancers, diabetes, acute arthritis, inflammatory bowel disease, mental health conditions, HIV, epilepsy, migraine, Hepatitis C, chronic fatigue, chronic pain, cystic fibrosis, rare diseases, and a range of other conditions.

These episodic disabilities are creating issues beyond the health care system.

Employment Insurance (EI), for example — part of Canada’s disability support system — ends up being a tragic Catch-22. If you have a condition that sometimes prevents you from being able to work (because of periodic flare-ups or temporary debilitation) – yet you’re fully able to work 70 or 80 per cent of the time – you have to stay off your job entirely in order to get the disability or income support for the times you need it.

For some, it may be a day or two per week when their acute migraine gets in the way of their ability to work. For others, it could be three months in a year when their MS symptoms become more pronounced, or they require a period of hospitalization before returning to wellness.

The result?

Approximately 350,000 Canadians are presently not employed but want to work, according to the parliamentary report – they must choose whether to be fully in the workforce, or entirely drop out of it.

The false black-or-white choice and the ramifications it has for support means almost all drop out.

Enormous costs

Unnecessarily pulling Canadians with MS out of the workforce results in a productivity loss of $ 1.1 billion per year, according to a Conference Board of Canada study. (CBC)

The economic impact is staggering.

A 2018 study by the Conference Board of Canada found the productivity loss of unnecessarily pulling Canadians with MS out of the workforce, for example, is in the order of $ 1.1 billion per year.

On an individualized level, this means loss of income and often a mental health or self-esteem impact.

For employers, it means an avoidable loss of skills and experience, and unnecessary rehiring and retraining.

This also amounts to a much more expensive EI system that is paying out benefits to people who can work and want to – but aren’t allowed to unless they want to risk not being able to get benefits when they need them.

And there’s a gender dimension: 55 per cent of working-age Canadians living with disability are women. With MS, for example, women are three times more likely to be diagnosed than men. So the flaws in our system are hurting women disproportionately.  

First and foremost, EI needs to recognize not all disabilities and illnesses are the same.

Flexible access, allowing people to maintain partial employment and partial coverage, would allow Canadians to stay in the workforce when they can and access support when they need it.

Other supports outside of EI – the Disability Tax Credit, Canada Pension Plan Disability Benefits and the Registered Disability Savings Plan – need to make similar changes to become more flexible.

In the aftermath of the election, as the federal government defines its program, let’s focus on where we can make a real difference in people’s lives: improving their financial and mental well-being, while also reducing costs to the system.

In classic Canadian fashion, we can forge an even better social and disability support system by pausing, reflecting, and innovating – and staying true to our compassionate roots. 

  • This column is part of CBC’s Opinion section. For more information about this section, please read our FAQ.

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The US Military Needs Right-to-Repair Legislation to Fix Its Own Broken Equipment

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We’ve discussed the importance of right-to-repair legislation and the need to protect the right of consumers to modify and fix their own equipment a number of times at ET, but we’ve always tackled the topic from a civilian consumer perspective. According to a recent op/ed by Captain Elle Ekman, a logistics officer in the United States Marine Corps, the issue has serious implications for military combat readiness as well.

Ekman wrote a recent op/ed for the New York Times and co-authored a letter to FTC Chair Joseph Simons earlier this fall on the issue. According to Ekman, it’s not uncommon for Marines to lose substantial amounts of time waiting for broken equipment to be shipped back to the United States (or, in some cases, to one of several far-flung global repair centers), repaired, and returned.

This didn’t used to be the case, Ekman writes. From the 1940s to the 1970s, the US military kept the rights to the technology it developed, including the knowledge and specialized training required to perform advanced mechanical repairs. In the 1990s, however, these policies changed. Fed up with exploding costs and long tech development times, Congress passed laws encouraging the military to adopt COTS — Commercial Off the Shelf hardware — wherever and whenever possible. The goal was to speed the procurement process and reduce both the price and the time required for R&D. But the consequence of these changes has apparently been a weakening of the government’s ability to negotiate exceptions to things like warranty and commercial repair demands.

The Medium Tactical Vehicle Replacement, one of the vehicles discussed in Ekman’s letter to the FTC.

To put it differently: Imagine trying to negotiate an Xbox 360 repair with Microsoft before they’d acknowledged the existence of the Red Ring of Death, only you’re in Afghanistan instead of Illinois, and the thing you’re trying to get fixed is a vehicle that’s supposed to keep you safe from IEDs and terrorist gunfire. By law, the federal government is required to purchase commercial hardware to the maximum practical extent. By law, the federal government receives “only the technical data and the rights in that data customarily provided to the public.”

In her letter to the FTC, Elle and former Marine Lucas Kunce describe why the special exceptions granted to the Pentagon haven’t provided a solution to this problem. For one thing, companies can simply make it far too expensive for the Pentagon to acquire the right to repair its own military hardware. According to both the NYT and the FTC letter, marines who performed maintenance on warrantied equipment were reprimanded for doing so, because fixing the equipment voided the warranty, and the process of managing costs required that the hardware be shipped back to the manufacturer for repair, despite the cost of that and lost unit readiness. According to the letter, the Marines have the ability to create replacement hardware in the field in some cases, but are prohibited from doing so because they lack access to exact specifications or are prohibited from taking these actions due to warranty terms.

Ekman and Kunce also discusses issues with the Medium Tactical Vehicle Replacement (briefly) and Joint Light Tactical Vehicle (in more detail). According to an operational assessment of the JLTV, there were significant issues related to how Marines in the field could not maintain the vehicle without contractor support, support manuals and provided training were inadequate to the task of vehicle maintenance, and that the health monitoring system for the vehicle was itself inaccurate and “reduced crew and maintainer confidence in the system.” The authors point out that this shows how the military did not have a robust set of tools for troubleshooting or resolving problems with the vehicle.

It’s not clear exactly how large a problem this is across the US Armed Forces; Ekman and Kunce focus on the Marine Corps. But it’s an interesting example of how an intended push to reduce costs has, over the long term, resulted in the US military facing many of the same concerns ordinary consumers do when buying regular stuff — only with potentially more severe consequences if they’re unable to do so.

Feature image courtesy of Wikipedia 

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3-week wait for wheelchair repair shows system is ‘broken,’ says Toronto man

A Toronto man says he’s been left stranded as he waits for repairs to devices on which he depends daily, including his electric wheelchair. 

Joshua Dvorkin, 44, is quadriplegic and has been using a wheelchair ever since a seizure caused him to fall seven feet from a balcony 14 years ago. He also needs an adjustable bed and a commode to use the washroom. 

In a span of three weeks, all these items fell into disrepair and Dvorkin’s efforts to have them fixed have yielded few results. 

‘If my wheelchair is down, I’m down’ 

“Literally, I can’t go anywhere,” he said. 

The commode seat cracked, causing abrasions on his body. The remote controlled bed stopped working, making it impossible for him to get in and out without help. 

On his wheelchair, the pad that cushions his shin is broken, the controller won’t tilt the chair and the entire right side broke off, and is currently being held together with zip ties. 

“My wheelchair is my legs,” he said. “If my wheelchair is down, I’m down.” 

Joshua Dvorkin’s wheelchair is held together by zip ties. (Martin Trainor/CBC)

Repairs to his devices are covered under the Ontario Disability Support Program (ODSP). Typically, Dvorkin either calls his case worker or a provincial hotline to request repairs. He said it never took more than a couple of days for Motion, the company to which the province contracts the work, to arrive at his door. 

This time, he’s waited almost three weeks and only thing that’s been repaired is the wheelchair’s calf pad. 


Dvorkin’s story doesn’t surprise Spinal Cord Injury Ontario. The organization’s director of advocacy, Peter Athanasopoulos, says he has been receiving calls about the lack of timely repairs to wheelchairs every week for the last six months from across Ontario. 

He said some vendors like Motion are requesting payment up front before they assess or repair devices, whereas before the company would do the repair first and wait for payment from the province after. 

Peter Athanasopoulos is calling on the province, industry and community to work together to find solutions. (Martin Trainor/CBC)

When CBC News asked Motion whether it had changed its practices recently, the company said its “repair and maintenance process has always been in alignment” with guidelines set out by the province, which requires advance authorization from the ministry. 

“For example, the Ontario Disability Support Program’s process for Mobility Device Batteries and Repairs indicates that advance authorization from the Ministry is required before proceeding with repairs to a mobility device,” Motion replied in an email.

“I’m absolutely, completely frustrated,” Dvorkin told CBC News. 

“I’m tired of advocating.” 

Bedridden for weeks

Athanasopoulos said the problem is a human rights issue. 

“We’re at risk of people dying,” he said. 

He has heard stories of people being bedridden for weeks because they were waiting for a flat tire or joystick to be fixed. 

“Imagine what that does to your dignity.” 

The Ontario Ministry of Children, Community and Social Services said it “understands that any delay in response can be frustrating” and suggested Dvorkin contact his case worker and the ministry. 

Athanasopoulos said he’s hoping the government will work with industry and people living with disabilities to find a way to streamline the repair process. 

“We’re putting people’s health at risk. We’re putting people’s families at risk and employment at risk.” 

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Classic Doom Games on Switch Broken by Mandatory Bethesda Net Logins

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There are precious few first-person shooter franchises as iconic or beloved as Doom. With the series enjoying a resurgence of late, gamers are increasingly interested in going back to replay the classic games that got it all started. They can do that now on current-generation game consoles. However, these decades-old games include some very modern frustrations

The Doom games follow the exploits of the unnamed “Doomguy” as he does battle with the forces of Hell in the distant future. Doom’s unrelenting action and creepy visuals made it a massive success. Along with Wolfenstein 3D, Doom helped define first-person shooters with features like 3D graphics, multiplayer, and more. 

Doom, Doom II, and Doom 3 launched first on the SwitchSEEAMAZON_ET_135 See Amazon ET commerce before coming to the PS4, and the Xbox One will get the ports soon. Switch owners snapped up the titles in the company’s eShop. The 1993 Doom is $ 5, as is Doom II. Doom 3 (originally released in 2004) costs a bit more at $ 10. This marks the first time Doom 3 has been available on a Nintendo console. The 2016 rebooted Doom game was already available on Switch. 

Bethesda currently owns the rights to the Doom franchise, and unfortunately, it added a nasty surprise to the Switch versions of the classic games: Players are required to log in with Bethesda accounts to play the game. In addition, the games require a constant internet connection. This might not be the end of the world for Xbox or Playstation consoles that sit next to your TV indefinitely, but the Switch is portable. You’re more likely to use it in places where you don’t have internet access. 

Some players report that Bethesda’s servers aren’t even working properly following the release. So, while they’re logged in and have a Wi-Fi connection, the server remains unreachable. Thus, these games that predate the modern internet won’t load. It’s pretty silly. 

You might want to wait a bit for Bethesda to get all its ducks in a row, but the Doom ports do look like a good deal. They come with all pertinent expansions like the Doom II Master Levels add-on and Doom III’s Resurrection of Evil. Doom and Doom II also support four-player local deathmatch and co-op play. The two older games are just a few hundred megabytes, but you’ll need to clear 7.6GB of space for the third game.

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Quebec man’s broken promise to wear a condom was sexual assault, justice rules

A man who had unprotected sex after agreeing to wear a condom committed sexual assault because his behaviour invalidated his sexual partner’s consent, an Ontario judge has ruled.

Anibal Rivera’s actions amounted to fraud and caused a significant risk of serious bodily harm, says the recent ruling by Superior Court Justice Nathalie Champagne. 

Champagne said not wearing a condom against another person’s wishes usurps that other individual’s sexual autonomy and the right to make decisions about engaging in sexual activity.

The court heard Rivera, of Valleyfield, Que., and a woman, who cannot be identified because of the nature of the charges, met on the dating website Plenty of Fish in October 2017. A few days later, they arranged to meet at her Cornwall, Ont., home for a sexual encounter.

Prior to their meeting, court heard the woman texted Rivera to tell him condoms, which she used as birth control, were mandatory and “no means no.”

Rivera agreed to those terms.

The woman told the court she reiterated her rules during their encounter, but Rivera proceeded without a condom against her wishes, insisting he was “clean.”

Rivera testified the woman had agreed to go ahead without a condom as long as he did not ejaculate inside her.

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‘Missing a part of me’: St. John’s woman says part of leg amputated after broken foot undiagnosed for 2 months

Samantha Rideout, 30, says she her right leg was amputated from the knee down after an infection in her foot spread to the bone. The St. John’s woman says the outcome could have been different if Eastern Health had listened to her concerns about her treatment. (Ted Dillon/CBC)

A broken foot is a painful but not unusual injury. Losing your leg as a result is anything but.

According to St. John’s resident Samantha Rideout, 30, her right leg was amputated below the knee after it took two months for a proper diagnosis, and even longer for her concerns to be taken seriously by Eastern Health staff.

“It’s not like I went in and I just lost a toe or a finger. It’s a whole leg, and it took a big part of my life away,” said Rideout, a single mother of three young children living in St. John’s.  

Rideout was born with spina bifida — a spinal birth defect that, for her, leaves little sensation in her feet. She injured her right foot and knee after she slipped and fell down the stairs of her home last fall.

She said she went to the Health Sciences Centre because she felt something was wrong.

“I told them … ‘I don’t feel anything on my feet ever. And now I do feel something — which is very, very strange for me,'” Rideout said.

But despite multiple trips to the emergency room, X-rays, and rounds upon rounds of antibiotics, Rideout said, it took two months for her broken foot to be diagnosed.

By the time an orthopedic surgeon intervened in her care, it was too late, she said — her right leg had to be amputated from the knee down.

Rideout says she now struggles to navigate narrow hallways and steep stairs. (Ted Dillon/CBC)

Eastern Health told CBC News it cannot speak specifically to Rideout’s case, due to privacy legislation.

But, in an emailed statement, a spokesperson said “providing safe, quality care” is the health authority’s No. 1 priority.

“When a person presents at any health-care facility at Eastern Health, staff are trained to assess the patient’s health issue and to provide expert advice on the best options for meeting those needs,” the statement reads.

“Eastern Health takes every complaint seriously, and will make every effort to resolve an individual’s concerns.”

While Eastern Health said it couldn’t provide further information, Rideout requested her own medical records, and gave them to CBC News.

The fall

When Rideout fell down her stairs in September, she took quite a tumble.

“I took the first stair and just missed it completely. So when I did, my right leg was up behind my head,” she said.

Rideout said she told the emergency room staff that she was worried about her foot.

“They kind of just focused on my knee and nothing else. I kept mentioning my foot and [the doctor] kept saying, ‘We’ll get to that.'”

But the doctor only ordered X-rays for her knee.

Rideout said she was told she had torn cartilage and to keep weight off it as much as possible.

After the diagnosis, she didn’t have a ride, so she decided to walk — about a 20-minute journey.

Rideout said her foot bothered her every step of the way, but it wasn’t until she got home that she became concerned.

This photo of Rideout’s foot was taken the day she fell down her stairs last September. Despite X-rays, the breaks were not identified until months later. (Submitted by Samantha Rideout)

When she took off her shoe, Rideout discovered her right foot was badly swollen and covered in bruises.

She said she put on her slippers — her foot wouldn’t go back into her shoe — and walked back to the emergency room, where her foot was X-rayed.

“[The doctor] was like, ‘We didn’t see anything on the X-rays. Someone will send them off to a specialist and someone will call you later,'” Rideout said.

“I never did get a call. Ever.”


Rideout said that since she said she didn’t hear any news about her X-ray, she assumed her foot wasn’t broken.

In an attempt to make walking as painless as possible, she started placing all her weight on one area of her foot.

Over time, a blister developed and Rideout thought it could be infected, so she headed to the hospital for antibiotics.

Rideout says her kids are adjusting well to her disability. (Ted Dillon/CBC)

“They did X-rays on it … and the doctor on call in the ER that night told me that I had multiple breaks in my foot and asked if there was an injury that happened,” Rideout said.

She said she told them about her slip and fall almost two months earlier.

Doctors started her on IV antibiotics, as they had in the past. But this time, instead of admitting her to the hospital, she said, she was sent home and told to come back for daily treatments.

The change in care confused her.

“Any other time I’ve had [an] infection, it was always a bone infection,” she said.

“They always admitted me right away and did surgery to clean out the infection, and kept me in the hospital for a month, then crutches for a long time, then a walking boot, until it was all healed.”

While the injury was making it troublesome to get back and forth to class at Academy Canada, it was the daily visits to the hospital that were more than she could handle.

“I had to take a leave [of absence]. It was just too much,” Rideout said.

‘I just knew something was wrong’

In mid-November, Rideout’s symptoms worsened.

“I felt extremely sick. I had a high fever. I hadn’t eaten in over a week. And I just knew something was wrong.”

She went back to the ER, and Rideout said the physician on duty sent her for more X-rays and blood work.

What happened next shocked her.

“The doctor came back and told me everything looked perfect,” she said.

Rideout’s infection in her foot spread to her bone. She took this photo not long before she had to have the amputation. (Submitted by Samantha Rideout)

“Now, if you looked at my foot, anyone would know it’s still infected. It was still red. It was still hot to the touch. … But he said the infection was gone and that I no longer needed to be on IV antibiotics anymore.”

The physician wrote her a prescription for one week of oral antibiotics.

Rideout would not make it to the end of that prescription before ending up back at the Health Sciences.

A doctor assessed her symptoms and immediately placed her back on the IV antibiotics she had been taken off of just days before.

‘He did do everything in his power to fix my foot’

Rideout later received a referral to a wound-care clinic on Major’s Path, and said her treatment improved drastically once she came under the care of an orthopedic surgeon.

“He listened to me more. I found he was more thoughtful about what I was saying and he understood that I have no feeling in my feet — [that] this is what can happen and how bad it can get,” she said.

The specialist changed her antibiotics and immediately got her on crutches — despite being consistently told they were unnecessary, she said.

In January, after almost two months on her new course of medication, Rideout underwent surgery to try to clean out the infection in her foot.

Rideout had this picture taken in Vancouver’s Stanley Park in 2018, before her right leg was amputated below the knee. (Submitted by Samantha Rideout)

“I ended up getting extremely ill again: throwing up, high fever. I went to see [the specialist], and he admitted me right there on the spot.”

The doctor ordered an MRI of Rideout’s foot. The results convinced him drastic intervention was needed to stop the infection from spreading further.

“He did do everything in his power to fix my foot,” Rideout said.

“The day that he told me I was going to have to lose my foot … he was very upset that this was the outcome of everything.”

Rideout said the orthopedic surgeon explained her two options: She could have half her foot removed and risk the infection coming back, or have her leg removed from the knee down, which would remove the risk completely.

It was a difficult decision, but she decided it was better to be safe than sorry.

“My kids were a big factor. I knew that I needed to be here for them. I’m a single mom, so it’s pretty much only me they have,” she said.

“And I was just sick of being sick.”

‘Missing a part of me’

In March, Rideout’s leg was amputated at the knee.

She remained in hospital for two weeks, where physiotherapists prepared her for life as an amputee.

Now, Rideout said, she struggles with stairs, but hopes to get a prosthesis within a few months.

Rideout is taking a less active role in her trips to the playground with her three children. They’re working together here to pick her flowers as she looks on. (Ted Dillon/CBC)

Rideout said her four- and five-year-old daughters are adjusting well. The eldest often asks her when she will get her “robot leg.”

She said her six-year-old son has been a bit more withdrawn, but is coping well.

“The other night, he told me, ‘You know, mommy, just because you have your foot gone … you’re still the same person,'” Rideout said.

“I said, ‘Yeah I am, there’s nothing different. I’m just missing a part of me.'”

Encourages others to speak out

Rideout said she knows it won’t bring back her leg, but she wants some sort of justice for an outcome she feels, with proper care, could have been avoided.

She said the orthopedic surgeon who tried to save her foot shares that opinion.

“He said… the day that he told me the news [about my amputation] that I probably had a bone infection this whole time, and it was just getting worse and worse and worse.”

Rideout said she’s considering legal action pending the outcome of Eastern Health’s response to her concerns.

She advises anyone who feels their health concerns are being dismissed or not taken seriously: “I would tell them to fight for their medical rights, and if you think that something’s wrong, say it.

“And if they don’t listen to you, find someone else who will.”

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